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Address

405 Aspen St. NW, Washington, DC 20012

FAQ

1. What makes your coffee unique?

We oversee coffee farm activities, ensuring quality control and transparency. Our coffee is roasted within 1-2 days of processing to preserve freshness and aroma. Sourced directly from Ugandan farmers prioritizing sustainable practices, our coffee reduces carbon footprint. We donate 10% of profits to support women in coffee and Congolese women refugees.

2. Where is your coffee grown?

Our coffee is grown in Uganda, on the slopes of Mount Elgon, at 2,300 meters altitude, on ancient lava soil.

3. How is your coffee processed and packed?

Careful processing and packing in Uganda ensure freshness. Harvested by hand, washed, pulped, fermented, dried, hulled, and graded by women, then roasted and packed in a certified facility.

4. How do you ensure ethical sourcing?

We partner with farmers adhering to sustainable practices, respecting the environment, and prohibiting child labor.

5. What initiatives do you support?

We donate 5% of profits to women coffee farmers and 5% to Congolese women refugee projects.

6. What types of coffee do you offer?

Specialty, single-origin Arabica, blends, and flavored coffees.

7. Are your coffee products organic?

Grown without synthetic fertilizers or pesticides, aligning with organic farming practices.

8. How can I order your coffee?

Through our e-shop or Amazon.

9. What shipping options do you provide?

Standard and expedited shipping.

10. How long will it take to receive my order?

Orders ship within 1-3 business days.

11. What is your return policy?

30-day return policy.

12. What is your reward policy?

Buy 4 packs, get 15% off.

13. Do you offer subscriptions?

Yes, with added savings.

17. How do you support the local community?

Investing in women farmers and Congolese refugee livelihood enhancement projects.

18. What steps do you take to minimize environmental impact?

Sourcing from environmentally conscious farmers and reducing carbon footprint.

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